This Privacy Policy describes how Synaps ("we," "us," or "our") collects, uses, and protects your personal information when you use our multi-modal resource logistics and digital operations platform. By using our services, you agree to the practices described herein.
We collect personal data you provide directly, such as name, email, company details, and payment information. We also automatically collect technical data like IP address, device information, and usage logs through cookies and similar technologies when you interact with our platform.
Your information is used to provide, operate, and improve our services, including AI-driven logistical oversight, customer support, and platform security. We may use data for analytics, communication, and to comply with legal obligations in Canada.
We do not sell your personal data. We may share information with trusted third-party service providers who assist in platform operations, under strict confidentiality agreements. Disclosure may also occur if required by law or to protect our rights.
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
You have the right to access, correct, or delete your personal data. You can opt-out of marketing communications and manage cookie preferences via your browser settings. For requests, contact us at privacy@synaps.com.
We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Continued use of our services after changes constitutes acceptance.
Our team is ready to assist with your resource logistics and digital operations inquiries. Reach out via the details below or use the contact form for direct support.